Service Request – Univa

+27 11 315 0015 sales@univa.co.za

To request technical support for your Univa product, please complete and submit the form below. We will contact you shortly to help you quickly resolve your technical issues

Step 1 of 4 - Dealer Details

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Dealer Details
The dealer details are the details of the dealership / shop submitting the request.
Dealer (Shop) Name*
Branch Name*
Name*
First Last
Phone*
Email*
Proof of purchase
Accepted file types: jpg, gif, png, pdf.

Client Details
The client details are the details of the client / customer lodging the complaint.
Name*
First Last
Phone
Mobile
Email

Location of Merchandise
Please enter an address for the location of the merchandise
Address*
Street Address Address Line 2 City Province Postal Code Country
Product Range*
Hobs*
Cookerhoods*
Ovens*
Stoves*
If "other" please specify model*
Serial no
Date of purchase

Description
Description / Complaint on the failure*
Invoice Number

Please note:

Attach a copy of the Clients Profile / Proof of Purchase in the case of a repair request.
State your complaint with as much information and specific detail as possible.
Should you not receive a job number within 24 hours please call the Service Department and request the job number.
The serial appears on the front of the instruction booklet and on the rear of the appliance, e.g. 1519U336100478.